Task Management System for Public Accounts

Overview

The Task Management System is a web-based platform designed to streamline task allocation, tracking, and completion for public accountants. It provides an intuitive interface and robust backend functionality to manage tasks, tickets, clients, and related activities efficiently. The system aims to enhance collaboration, improve productivity, and ensure accountability in a professional accounting environment.

Key Features

• User Management: Manage user roles and profiles with access controls for different functionalities.
• Client Management: Maintain detailed records of clients and their associated tasks and tickets.
• Task Tracking: Create, assign, and monitor tasks with detailed progress updates.
• Ticket Management: Handle client requests and issues using a ticketing system categorized by priority, status, and type.
• Queue Management: Organize and prioritize tasks in queues for better workflow management.
• Time Management: Log and track time spent on various tasks and tickets.
• Dashboard & Reports: Provide a comprehensive overview of tasks, tickets, and user activities with visualizations and summaries.

Codebase Structure

Models

The following models handle specific aspects of the system:

• ClientModel.php: Handles client-related data operations.
• EventModel.php: Tracks system-wide events related to tasks and tickets.
• TicketsModel.php: Core model for ticket-related operations.

Controllers

Controllers manage the logic for various operations:

• Auth.php: Manages authentication, including login and session handling.
• TicketsController.php: Core controller for ticket operations.

Installation and Setup

1. Clone the repository.
2. Set up a web server with PHP and MySQL.
3. Import the provided database schema.
4. Configure database connection settings in the configuration file.
5. Access the application through the web browser.

Tutorial

Step 1: Logging In

Navigate to /login.php and enter your credentials to log in.

Step 2: Managing Tickets

Go to the Tickets section and create or update tickets as needed.

Step 3: Tracking Time

Log and monitor time spent on tasks using the Time Tracking module.

Future Enhancements

• Integration with third-party tools like Slack or Microsoft Teams.
• Mobile-friendly design.
• Advanced analytics and reporting.

For more information, consult the documentation or contact support.